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Digital Buyer

Job Introduction

Digital Buyer

40hrs p/wk with 1 weekend p/month on rota basis

£20,000 (OTE £25,000) + Employee Benefits

The purpose of the Digital Buyer is to support our Group Used Car department in maximising the conversion rate of our part exchange purchases and “Sell My Car” conversion. We automate our used car valuations that we offer to customers, but often these valuations need reviewing manually, with a view to whether we can offer more based on the specific market conditions. The candidate will need good communication skills and an understanding of data analysis which will strengthen our reach across all omni-channels. In addition to this, the Digital Buyer will also support our Group Buying Manager in achieving our annual purchasing target of used cars for all of our Inchcape brands. Vehicles will need to be researched online, purchased and then distributed to the dealership that needs that vehicle the most, in order to optimise our ROI and increase sales rate.

Role Responsibility

  • Review used car valuations provided to customer, and adjust where necessary
  • Communicate with customers both over telephone, email or live chat
  • Purchase used car stock to fulfil our dealerships stock requirements
  • Measure conversion rates between valuation and purchase, and grow by dealer
  • Research and value used vehicles
  • Qualify & convert website enquiries from Sell My Car platform
  • Build and maintain relationships with all dealerships, suppliers, vendors and auction houses
  • Arrange deliveries/collection with suppliers
  • Liaise with dealerships regarding the sourcing of stock to fit their customers’ requirements

The Ideal Candidate

  • Understanding of the used car market, and current market trends and valuations
  • Ability to understand data and react appropriately
  • Communication and negotiation skills
  • Organisational skills
  • Ability to act independently and with initiative
  • Customer service skills
  • Sales experience preferable

Package Description

  • Vehicle purchase discounts – There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
  • A pension that pays – Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
  • Save as you earn plan- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
  • Life Assurance – we give you the peace of mind when you need it most
  • Health Shield Cash Plan – Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
  • Employee Discounts with The Showroom – make your salary go further with the discounts and cashback offers available at over 1000 retailers
  • Discount Gym membership – keep fit with our big brand gym & fitness offers
  • Customer Introduction Reward – refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
  • Holiday allowance rising with length of service – We reward long service with extra holiday
  • Great career development – Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
  • And much more….

About the Company

Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

OUR VISION: To be the world’s most trusted automotive Distributor.

Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

We are excited about the future. Could we be a part of your future plans too?

Inchcape Retail Limited


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